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Terms of Service

Pharma IBP Scenario Architect · Last updated: June 2026

1. Provider

Kloetzing Transformation Partners UG (haftungsbeschränkt) · HRB 289456 B · Amtsgericht Charlottenburg, Bölschestraße 60, 12587 Berlin, Germany.

Represented by the managing director: John Pierre Klötzing.

Email: john@kloetzingtp.com

Commercial register: Amtsgericht Charlottenburg — HRB 289456 B

2. Scope

These Terms govern access to and use of the IBP Supply Chain Platform, a browser-based SaaS application for pharmaceutical supply chain scenario planning.

3. Free Trial

New users receive a 14-day free trial. A valid credit card is required at registration. If not cancelled before the trial ends, the subscription automatically converts to a paid monthly plan.

4. Pricing & Payment

The subscription fee is €110 per user per month, excluding VAT. Payment is charged monthly in advance via the stored payment method. Invoices are issued electronically.

5. Cancellation

Either party may cancel the subscription at the end of the current calendar month. Cancellation must be submitted before the last day of the month. No refunds are issued for the current billing period.

6. Data & Privacy

The Tool processes all planning data locally in the user's browser. No supply chain, patient, or business data is transmitted to or stored on external servers. Account data (name, email, payment info) is processed by Stripe. For details, see our Privacy Policy.

7. Limitation of Liability

The Tool provides planning scenarios and analytical outputs for decision support purposes only. The provider assumes no liability for business decisions made on the basis of the Tool's outputs. Maximum liability is limited to the fees paid in the last 3 months.

8. Changes to Terms

The provider reserves the right to update these Terms with 30 days' notice via email. Continued use after the notice period constitutes acceptance.

9. Governing Law

These Terms are governed by German law. Place of jurisdiction is Berlin, Germany.